
Retail Chat Support
Answer shopper questions in the chat window of Australian retail sites using replies we hand you. Typing only — no phone calls at any point.
TalentMilo keeps four checked work-from-home roles open across Australia. You send a short form, our HR team writes back on WhatsApp, and the rest is a conversation.
We are a small team in Toowoomba, and there are only ever four roles on this page because those are the four we have confirmed with the employer this week. When one fills, it comes off the same day. Nobody here is running a wall of listings that went stale in March.

Every one is arranged through WhatsApp. Message our HR team to hold a spot before someone else takes it.

Answer shopper questions in the chat window of Australian retail sites using replies we hand you. Typing only — no phone calls at any point.

Keep customer lists tidy — fix addresses, merge duplicates, close off old entries. Quiet work, and every batch arrives with a checklist.

Put together simple accommodation and travel bookings for small operators, then send the confirmations out. Evening blocks are available here.

Read menus and product pages against a short checklist — prices, spelling, missing photos — and log whatever needs fixing for the business.
A short form: your area, and the hours you can genuinely cover each week.
Our HR team writes back on WhatsApp with the roles that actually match.
A friendly conversation to confirm which role suits you and pick a start date.
Training runs online and the first shift is usually in the same week.
Hours are logged as you go and paid on the agreed cycle — you never chase it.
Four roles listed and all four were genuinely still open. I had stopped expecting that from a jobs page.
The records work is quiet and I fit it around the school run. Nobody has ever asked why I work at odd hours.
They put the daily pay in the very first message. That is the only reason I kept replying.
Send your details and our HR team will message you on WhatsApp with the roles open near you right now.
No. Every role here is beginner-friendly and comes with online training before your first shift. Showing up when you said you would matters far more than a long résumé.
A laptop or desktop computer, a stable internet connection and somewhere quiet to sit. Anything specific to one role is spelled out before you agree to start.
Most people start between 15 and 30 hours a week and adjust from there. You tell us the window you can genuinely cover and we only offer roles that sit inside it.
Once you have messaged our HR team on WhatsApp, most applicants finish the chat within two days and are working in the same week.
Questions before you apply are welcome — you do not have to send an application first. Email us and a member of the team replies directly, usually within one working day.
Email: careers@talentmilo.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
TalentMilo is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.
TalentMilo acts as a candidate intermediary and is not the hiring employer. Hiring decisions, employment terms and final compensation are provided by the hiring employer. Compensation may vary by employer, experience, location and schedule. We never ask applicants for payment, passwords or banking details.
Contact: careers@talentmilo.com